Inloggen
Nog niet geregistreerd? Schrijf nu in
Match criteria
Branche (ISIC)
  • Logies-, maaltijd- en drankverstrekking (I)
Functiegroep
  • 04 Administratief personeel

Front Desk/Guest Services Agent

Functie omschrijving

  • You process check-in and checksouts in a friendly, efficient and courteous manner
  • You greet and welcome all guest approaching the Front Desk
  • You maintain proper opeartion of the PBX console and ensure that all hotel standards are met
  • You answer guest inquires about hotel services, facilities and hours of operation in a timely manner
  • You actively promote hotel services and activities to guests
  • You maintain and market promotions and guest programs
  • You answer guest inquiries and provide information for guest regarding the hotelfacilities and services, restaurants, dive shop, spa, transportation, tours ect
  • You follow all cash handling and credit policies
  • You are aware of all rates, packages and special promotions
  • You are familiar with all in-house groups
  • You are aware of closed out resticted dates
  • You are versed in how to make room reservation
  • You are familiar with hospitality terminology
  • You have knowledge of emergency procedures and assist as needed
  • You always use proper two-way radio etiquete when communicating with other employees
  • You fully comprehende and be able to operate all relevant aspects of the Front Desk computes system
  • You able to perform and complete all task and duties on the shift checklist in timely and efficient manner
  • You are able to completerequired daily reports
  • You balance and prepare individual papaerwork for closing of shift according to hotel standards
  • You maintain a clean work area
  • You assist guest with safe deposit boxes

Functie eisen

  • You have prior cash handling experience
  • You have good computer skills
  • You have high high scholl diplova or equivalent
  • You have the ability to communicate effectively with the public and other Tema member
  • You read, write and speak english fluently

Publish date

02.08.2024

Contactpersoon

Martina

Bezoekers van deze pagina bekeken ook deze banen:

Housekeeper

Plenchi di Trabou

Barbediende

Plenchi di Trabou

Housekeeping Supervisor

Plenchi di Trabou

Rental & Customer Service Agent

JAD's Motors B.V. / Avis Rent A Car
© Plenchi di Trabou - 2024